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Who We Serve

Who We Serve

“I love the Living Memorial because it shows that those who were lost on 9/11 were not statistics. They are persons. Their personalities and everything about them comes through.”
Carol Ashley, 9/11 Living Memorial Project Participant, Mother of Janice Ashley

Carol Ashley, 9/11 Living Memorial Project Participant, Mother of Janice Ashley

“In making the decision to go down there, it wasn’t really a decision of whether I would go, or what I would do, but rather, how do I get there fast enough?”
Ben Tickner, Volunteer Responder

Ben Tickner, Volunteer Responder

“We know we face a future laden with economic, natural and man-made risks, and our ability to bounce back better and stronger from adversity always comes down to the strength of our communities and civil society.”
Dr. Stephen Flynn, Founding Director Center for Resilience Studies, Northeastern University

Dr. Stephen Flynn, Founding Director Center for Resilience Studies, Northeastern University

How We Help

Families of Victims

VOICES provides a wide range of support services that promote resiliency in the lives of those who lost loved ones on 9/11. A key initiative is the 9/11 Living Memorial Project, which allows families to commemorate the lives of their loved ones in a meaningful way.

Survivors

VOICES works with survivors to record their stories through the 9/11 Living Memorial Project, provides referrals for needed support services, and information about survivors’ eligibility for the World Trade Center Health Program.

Responders

VOICES works with those who responded to the 9/11 attacks, and their families, to record their stories for the 9/11 Living Memorial Project. Our social workers also provide assistance finding available support services, including application to the World Trade Center Health Program.

Emergency Managers

VOICES educates those tasked with ensuring the safety of their communities about how they can prepare for, respond to, and recover from traumatic events. This guidance is based on over a decade of experience supporting the 9/11 families and survivors.

Communities in Crisis

VOICES shares lessons learned that promote resiliency in the lives of those impacted by traumatic events. A comprehensive program will be launched in 2014 that will include a resource kit based on lessons learned and extensive research.

VOICES Provides Support Services

VOICES Staff Provides Support Services Including: Assessments, Support Groups, Referrals, Commemorative Events, Workshops.

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